Beyond Curtains and Blinds is committed to protecting your privacy. We respect privacy rights and are dedicated to protecting all personal information in our possession and/or control.

“Personal information” is the information we hold which is identifiable as being about a natural person.

This Privacy Policy explains how Beyond Curtains and Blinds, referred to as “we”, “us”, “our” and “the Company” may gather, collect, record, hold, distribute, and share information and data about you, the Customer, through any other program, activity, technology platform, application, or Services offered by the Company.

This Privacy Policy also applies to information collected from (1) the web pages of any website for which this Privacy Policy is posted or linked, (2) downloadable applications accessed from mobile devices concerning this Privacy Policy are posted or linked, or (3) any other mode of interaction or communication, that references this Privacy Policy.

beyondcurtainsandblinds.com.au.au also includes website pages provided by other Beyond Curtains and Blinds partners and/or their related entities. These website pages are provided by the designated entities and are not the responsibility of Beyond Curtains and Blinds. We urge you to review the privacy policies of those web pages/websites before disclosing personal information.

By using the Website, and/or continuing to receive communications from us, you agree to the use of your information per this Privacy Policy.

We recognise how important it is to be transparent about the way that we use your information. If you have any questions regarding our Privacy Policy, please contact us.

1. We Respect your Privacy

(a) Beyond Curtains and Blinds respects your right to privacy and is committed to safeguarding the privacy of our customers, personnel and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Commonwealth). This policy sets out how we collect, use, store and disclose personal information.

(b) “Personal information” is the information we hold which is identifiable as being about a natural person.

2. How we Collect Personal Information

(a) Beyond Curtains and Blinds may receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

(b) You may provide basic information such as your name, phone number, address and email address to enable us to send information. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

(c) We may also collect any other information you provide while interacting with us.

(d) We also automatically collect personal information from you through cookies on our website. The following may be collected through cookies:

○ Internet Protocol address (IP address)

○ Country geolocation

○ Device information

○ Social media information

○ Browsing data (linked to Google Analytics).

3. How we use your Personal Information

(a) The Company may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new products and services available to you. We may use your personal information to improve our products and services and better understand your needs.

(b) Beyond Curtains and Blinds may contact you through a variety of measures including, but not limited to:

○ Telephone

○ Email

○ SMS

○ Instant messaging

○ Mail

4. Disclosure of Personal Information

(a) We may disclose your personal information to any of our employees, insurers, agents, suppliers or subcontractors. Personal information is only supplied to a third party when it is required for the delivery of our services.

(b) The Company may need to disclose personal information to: comply with law, regulations, a court order, a subpoena or a warrant, in the course of a legal proceeding or response to a law enforcement agency request.

(c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Beyond Curtains and Blinds, its clients or third parties.

(d) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer personal information in our user databases. Personal information in user databases may be shared with potential buyers under a confidentiality agreement.

(e) When we disclose your personal information to third parties, we will request that the third party follow this Policy regarding the usage, storage and disclosure of your personal information.

(f) Beyond Curtains and Blinds will never sell your personal information.

5. Personal Information Security

(a) Beyond Curtains and Blinds is committed to ensuring that personal information is secure. To prevent unauthorised access or disclosure, we have put in place suitable regulations as well as physical, electronic and managerial procedures to secure your information and protect it.

(b) We take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6. Access to Personal Information

(a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Commonwealth). If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.

(b) We have the right to refuse to provide you with your personal information, in certain circumstances as set out in the Privacy Act 1988 (Commonwealth).

7. Data Retention

(a) The Company will keep your information for as long as we deem necessary to fulfil our obligations to customers. For customers, this usually lasts the length of their relationship with us. It may also be retained to meet legal obligations to you and the Government, and to, if required, resolve future disputes. Once your information is no longer needed, we will securely erase it.

8. Complaints

(a) If you are unsatisfied with the management of your personal information or any request that you have made, you have a right to complain to the data protection authority in your country/jurisdiction.

9. Changes to this Privacy Policy

(a) We may modify or amend this Privacy Policy in the future without notice. All changes will be made effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

10. Website

(a) When you visit our website, we may collect information such as browser type, operating system and IP address. This information is used in an aggregated manner to analyse how people use the Website so that we can improve our service.

11. Cookies

(a) We use cookies on our website to automatically collect data. A cookie is a small data file stored on your computer by your web browser.

(b) Many websites automatically accept cookies, however, you can reject cookies by changing your browser’s settings. This may prevent your user experience on our website. Cookies may also be used to provide relevant ads to website visitors through third party services. These ads may appear on this website or other websites you visit.

12. Third Party Sites

(a) We may disclose your personal information to our third-party service providers, however, they will only use your information to the extent that is needed to execute their obligations to us and that is legally permitted.

(b) The Website may, from time to time, have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute our sponsorship, endorsement or approval of these websites.

(c) Beyond Curtains and Blinds is not responsible for the privacy policies of other websites. Once you leave beyondcurtainsandblinds.com.au.au or are redirected to a third-party website or application, you are no longer bound by our Privacy Policy.

Protecting the privacy of our clients and personnel is important to our Company. If you have any questions or concerns about your privacy, please contact us.